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Customer Care > Troubleshooting


The following troubleshooting guide is intended to address the most common symptoms and is by no means exhaustive. If symptoms persist, call a qualified service provider. Only a certified electrician should complete electrical work. Turn off all power to the cooler before attempting to troubleshoot any of the following symptoms.


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NOTE: Do not use cooler cleaners, cooler treatments, or other additives in this evaporative cooler. The use of any of these products will void your warranty and may impair the life of your evaporative cooler.